18+

Years

Experience

Who We Are

Trusted Loan Recovery Partner in Northeast India

RBM Associate is a professional loan recovery agency based in Guwahati, Assam. Established in 2008, we support banks and financial institutions in recovering overdue and non-performing accounts through structured, ethical, and regulation-compliant processes.

Our team combines field expertise, documentation discipline, and a clear understanding of recovery guidelines followed by leading lenders. We focus on lawful recovery, respectful borrower engagement, and transparent reporting so our banking partners can protect portfolio quality with confidence.

From Guwahati, we serve clients across Assam and the wider Northeast region, with deep local knowledge that helps locate borrowers, verify assets, and close recoveries efficiently.

Ethical recovery practices

Bank-aligned processes

Field & desk recovery

Timely MIS reporting

Our Mission

To help financial institutions reduce NPAs through professional recovery support that is effective, accountable, and fully aligned with legal and regulatory expectations.

Our Approach

We follow structured case handling—verification, contact strategy, negotiation support, field visits, and documentation—so every account is pursued with clarity and control.

Our Promise

Confidentiality, integrity, and professionalism in every engagement. We represent our banking partners with care while treating borrowers with dignity and fairness.

What We Do

Specialised Recovery & Support Services

Beyond core loan recovery, we provide related services that strengthen case outcomes and help banks take informed decisions on overdue portfolios.

Loan Recovery

End-to-end recovery for overdue retail, MSME, and related accounts.

Skip Tracing

Locate hard-to-find borrowers using field intelligence and verification.

Asset Tracing

Support identification and verification of recoverable assets.

Credit Verification

Field checks and documentation support for recovery decisions.

View All Services

Our Banking Partners

Trusted by Leading Banks

RBM Associate works with reputed public and private sector banks. Partnering with these institutions reflects our commitment to compliance, process discipline, and dependable field execution.

State Bank of India (SBI)

Axis Bank

UCO Bank

ICICI Bank

Punjab National Bank (PNB)

Union Bank of India

Why Banks Choose RBM Associate

Regulatory Awareness

Recovery work is carried out with attention to bank guidelines and fair practice expectations.

Local Market Strength

Strong presence in Guwahati and Assam helps faster follow-ups and realistic case outcomes.

Clear Communication

Regular status updates and structured reporting keep bank teams informed at every stage.

Proven Track Record

Over a decade and a half of serving lenders with professionalism and consistency.

Contact Our Team

Office Address

3rd Floor, Radhika Bhawan, Ganeshguri, Guwahati – 781006

rbm@rbmassociate.com

Loan Recovery Agency · Est. 2008

Address

3rd Floor, Radhika Bhawan, Ganeshguri, Guwahati-781006

+91 xxxxx-xxxxx

rbm@rbmassociate.com

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